BigCommerce
BigCommerce
BigCommerce
A SaaS ecommerce platform primarily marketed to small businesses, BigCommerce seeks to make a move up market by targeting prospects in the mid-market and enterprise arena. As a result, the BigCommerce brand needed a refresh and the BigCommerce website needed a complete restructuring and redesign to better cater to that audience.
My involvement
UX Design
UI Design
Web/UX Strategy
Brand Design
Creative Direction













Brand Refresh
Brand Refresh
Brand Refresh
After conducting preliminary research and competitive analysis, we partnered with key stakeholders throughout the business to obtain as much data as possible to help guide our process. As a result, we designed a sophisticated new brand system that features:
An expanded and refined color hierarchy with a unique set of gradients
A clearer typographical hierarchy
Vibrant imagery featuring relevant and recognizable ecommerce products
UI collages that illustrate the platform’s offerings
Photography featuring real BigCommerce employees
Bold iconography to illustrate more abstract ideas
After conducting preliminary research and competitive analysis, we partnered with key stakeholders throughout the business to obtain as much data as possible to help guide our process. As a result, we designed a sophisticated new brand system that features:
An expanded and refined color hierarchy with a unique set of gradients
A clearer typographical hierarchy
Vibrant imagery featuring relevant and recognizable ecommerce products
UI collages that illustrate the platform’s offerings
Photography featuring real BigCommerce employees
Bold iconography to illustrate more abstract ideas
COLOR & TYPOGRAPHY
COLOR & TYPOGRAPHY






IMAGERY
IMAGERY












ICONOGRAPHY
ICONOGRAPHY






Website Revamp
Website Revamp
Website Revamp
A major part of this project involved applying the new brand visuals to BigCommerce’s website while addressing the lack of organized messaging and content for the mid-market and enterprise audience. Analytics and feedback highlighted several key areas of focus needed to successfully reach this audience including product solutions categorized by industry and use case, product features and services, customer case studies, and partner networks. We focused on creating a cohesive experience by aligning the information architecture with the needs of our end-users. We also developed a robust new design system complete with components, blocks, layouts, and templates that could be used for both core web experiences and demand marketing efforts.
A major part of this project involved applying the new brand visuals to BigCommerce’s website while addressing the lack of organized messaging and content for the mid-market and enterprise audience. Analytics and feedback highlighted several key areas of focus needed to successfully reach this audience including product solutions categorized by industry and use case, product features and services, customer case studies, and partner networks. We focused on creating a cohesive experience by aligning the information architecture with the needs of our end-users. We also developed a robust new design system complete with components, blocks, layouts, and templates that could be used for both core web experiences and demand marketing efforts.




























Behind the Scenes
Behind the Scenes
Behind the Scenes
Here’s a quick look at some of the hard work that went in to this project. Featured below is a photo I took of one of our team whiteboarding/brainstorming sessions, some of our initial mood boards, some early wireframes for the website, an unused concept, and a before and after comparison of the website. Enjoy!
Here’s a quick look at some of the hard work that went in to this project. Featured below is a photo I took of one of our team whiteboarding/brainstorming sessions, some of our initial mood boards, some early wireframes for the website, an unused concept, and a before and after comparison of the website. Enjoy!
TEAM WHITEBOARDING SESSION
TEAM WHITEBOARDING SESSION


INITIAL MOOD BOARDS
INITIAL MOOD BOARDS






EARLY WIREFRAMES
EARLY WIREFRAMES









UNUSED CONCEPT
UNUSED CONCEPT









WEBSITE EVOLUTION
WEBSITE EVOLUTION




Done in collaboration with:
Clay Colwell (Creative Direction), Suzie Jurado, Devin Rogers (Brand Design), Nina Sanchez (Web Design)